
Provide real-time customer support and visitor communication directly on your site. With JensleyLIVE you can provide human interaction to visitors allowing you to close a sale , provide customer support or simply answer a question they may have. With no need for extra software, you can provide this from any computer, anywhere.
JensleyLIVE is an affordable alternative to other popular applications, Below are just a few applications of this powerful software that will more than justify its value.
Provide Support: Customer care is always important, and in some cases it can be the deciding factor for potential customers. With JensleyLIVE you can provide the 1 on 1 support your customers will appreciate. At times when you are not actually in the office to answer calls or even during regular business hours, you can provide Live support.
Increase Sales: When dealing in sales human interaction can go a very long way. While browsing your site or products, your visitors may have questions that they need answered before purchasing. With JensleyLIVE, you can answer those questions and your visitors wont have to leave your site or pick up a phone.
Reduce Costs: Some of the major costs of running a business include phone, fax, and staff. With JensleyLIVE, you can use less of these and other high business operation costs.
Monitor Traffic: Many wonder just how effective their web site really is. How much traffic do we actually receive? Is our web site marketing working? With JensleyLIVE, you can see who is on your site, where they are looking or even where they came from.
Some Features List |
Status |
| Operators |
√ |
| Departments |
√ |
| Monitor Visitor Traffic |
√ |
| Track Visitors Refer |
√ |
| Track Visitor Footprints |
√ |
| Capture Visitor Data |
√ |
| Canned Responses |
√ |
| Push Web Pages |
√ |
| Push Images |
√ |
| Proactive Chat |
√ |
| Multiple Chat Requests |
√ |
| Email Signature |
√ |
| Assign Operator to Multiple Departments |
√ |
| Chat Request Queue |
√ |
| Sound Alerts |
√ |
| Offline Messages |
√ |
| Auto Save Transcripts |
√ |
| Log Transcripts |
√ |
| Search Transcripts |
√ |
| Email Transcripts |
√ |
| *Chat Transfers |
√ |
| *Typing Notification |
√ |
| Modify or Access to Source Code |
X |
How May I Help you? |
|
|